FAQ: Yearly Watercolor Art Book + Limited Edition Pin
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How do I add add-ons to my pledge? How do I view them?

You can add-on items right here in the Kickstarter campaign.

  1. Click “Back this project”

  2. First time pledging? Select a Reward Level.

  3. Add-ons are available after selecting your main reward.

Want to view the add-ons you’ve already selected?

To view the details of a pledge, backers can first visit the Backed projects page (https://www.kickstarter.com/profile/backings) of their profile. Here they’ll see a list of all the projects they have supported, with active pledges at the top, followed by successful and unsuccessful ones further down.

Simply click the round + sign button on the right-hand side of the project name to view the details for a specific pledge. This will open a new modal with the below information:

  • Their selected reward
  • Any add-on rewards or bonus support, if applicable
  • The total amount pledged
  • Their payment method
  • Their backer number
  • Any messages sent to the creator
  • Their survey response, if the project creator has sent one
Last updated: February 11, 2021 09:15

Will add-ons be available after the campaign is closed?

Yes! I will be using Backerkit to manage this project and handle any extra add-ons you would like to add after.

Last updated: February 11, 2021 09:15

How do I back if I am from the UK?

It means a lot to me that you are all so interested in the projects that I create.

At this time I am currently not set up to collect UK VAT and remain compliant with the 2021 UK VAT laws here on Kickstarter. Any UK orders placed here on Kickstarter will be canceled & refunded.

Thankfully, since there are some other platforms that will already collect VAT for me, I’ve decided to offer these same rewards via Etsy for my UK customers only. Here’s what you need to do:

 1. Please place your pre-order through this link: https://www.etsy.com/listing/940501502/custom-listing-for-uk-backers?ref=shop_home_active_1

 2. Follow this Kickstarter for project updates.

Project details, shipping times etc. for your Etsy pre-order are the same as what is outlined on the Kickstarter page.

Questions? Want add-ons? Please email or message me. I’m more than happy to help!

I’m patiently waiting for my own VAT paperwork to go through so I can be in compliance with the new laws. In the near future, I hope to be able to offer you the same ease of buying that I offer to all my other international collectors, both on future Kickstarter projects and in regular sales from my shop. Thank you for your continued support, even though it means jumping through an extra hoop right now. <3

Last updated: February 11, 2021 09:22

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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